Patients & Visitors

Guest Services

You're More than a Patient...You're our Guest!

Welcome to Sunrise Hospital and Sunrise Children’s Hospital, where above all else, we are committed to the care and improvement of human life. We believe that there is more to caring for our patients than just attending to your medical needs. While you are here you are not just our patient, you are also our guest.

The Guest Services Department is located in the main lobby of the hospital and is staffed by hospital volunteers. The hours of operation are Monday-Friday from 8 a.m. to 5 p.m. and there are limited, flexible hours on the weekends. Please call (702) 731-8133 and a hospital volunteer will be happy to assist you.

The following are some examples of the kind of services we can assist you with.

Pharmacies

Walgreen’s
Sunrise Hospital Front Lobby (702) 836-3134

Hours: Monday - Friday 9 a.m. to 8 p.m.
Saturday 9 a.m. to 5 p.m.
1180 E. Flamingo Road (24 hours) (702) 836-9199
CVS Pharmacy
490 Paradise Road (24 Hours) (702) 696-7126
2735 S. Maryland Pkwy. (702) 732-0653

C.A.R.E. Cart

Our C.A.R.E. Cart is an example of our commitment to making sure that your stay in our hospital is as comfortable as possible. Hot towels, magazines, books, and U.S.A. Today Newspapers are delivered to all adult patient rooms daily, courtesy of the C.A.R.E. Cart. Also available through the C.A.R.E. Cart are playing cards, word search puzzles and other items to pass the time. Should you miss the art, please contact the front desk at (702) 731-8133.

Spiritual Support

An in-house Chaplain is available for spiritual care services by contacting the hospital operator. We have a Meditation Room located off the adult main lobby that is open 24 hours a day, seven days a week.

Notary Services

Patients and guests in need of notary services such as medical or financial power of attorney can call:
Bee Right There Notary Service
(702) 716-7477
OR
Notary About Town
(702) 321-4128

Lodging

The following hotels offer discounted rates to our patients and their families. Be sure to mention that you are a loved one of a patient at Sunrise Hospital when making your reservation. Rates subject to change.

Fairfield Inn-Marriott (702) 791-0899
3850 Paradise Road
$47.00/night – Free on demand shuttle to and from the hospital from 4 a.m. to midnight daily
HomeStead Studio Suites (702) 369-1414
3045 S. Maryland Pkwy.
$49.00/night
Roadway Inn (702) 735-5211
220 Convention Center Dr.
$29.00/night weekday $39.00/night Fri & Sat
Candlewood Suites (702) 836-3660
4034 S. Paradise Rd.
$35.00-$85.00/night (depending on length of stay)
Marriott Convention Center (702) 650-2000
325 Convention Center Dr.
$124 peak season/$114 off peak
Ramada (702) 732-9100
325 East Flamingo Rd.
$35/night
LaQuinta Inn (702) 796-9000
3970 Paradise Rd.
$42/night – 24 hour on demand shuttle to and from the hospital. Book online – use code: SUNHOMC

Rates are subject to change based on availability.

Valet

Take advantage of complementary valet services at the front, main entrance and the diagnostic building.
Hours of operation:
Monday – Friday 8 a.m. to 5 p.m.
After hours, you can retrieve your keys at the Security Desk located in the Emergency Department.

Clothing/Personal Items

Gift Shop
Flowers, books, toys, snacks, and much more can be found in our lovely gift shop, located in the lobby of the Children’s Hospital.

Clothing
Feel free to contact our guest services volunteers at (702) 731-8133 who can assist with providing gently used clothing free of charge from our "Chaplin’s Closet".

Nearby Clothing Retailers:

Boulevard Mall (702) 735-8268 3528 S. Maryland Pkwy.
Target (702) 732-2218
4001 S. Maryland Pkwy.

Local Dining

The Café is located on the first floor of the adult hospital and serves hot entrées and to-go items. Café hours are seven days a week, 5:30 a.m. to midnight.

We also have an Illy Coffee Cart which is located in the lobby of the Children’s Hospital and specializes in gourmet coffees and various sandwiches and pastries.

Nearby Restaurants (walking distance)
Applebee’s (702) 737-4990

3340 S. Maryland Pkwy.
Denny’s (702) 734-1295
3081 S. Maryland Pkwy.
Boulevard Mall Food Court (702) 631-4645
Located on the corner of Maryland Pkwy. and Desert Inn

ATMs/Banks

There are ATMs located in the Cafeteria, Children’s Lobby and Emergency Room. Additionally, there are many nearby branches of Wells Fargo, Bank of America, and Chase, all within walking distance.

Transportation

We can help make arrangements with providers for patients with special transportation needs such as wheelchair accessibility to return to their home areas after discharge. Contact your Case Manager should this service be needed.

Taxi Service

Taxi cabs can be reached by picking up any house phone and dialing 9-247-4000.

Grocery Stores

Albertson’s (702) 735-2135
2575 S. Maryland Pkwy.
Smith’s (702) 735-8928
2540 S. Maryland Pkwy.
Vons (702) 696-0906
1155 E. Twain

Wi-Fi Access

Being in the hospital doesn’t have to slow you down. To access our complimentary Wi-Fi for Windows:
1. Double click the computer icon on the lower right side of the tool bar.
2. Select View Wireless Networks.
3. Select Guest Access and connect.
Once connected, agree to the HCA waiver.

Miscellaneous Services

It is our goal to make your stay at Sunrise Hospital as comfortable as possible. If you or your caregiver left home with nothing more than the clothes on your back, and you find you are in need of personal items, or you have an electronics need, we can assist you in locating a retailer nearby.

Long-distance calls

From your room the hospital operators will be happy to connect you to a long distance operator so that you can place a collect call to a loved one. If that is not an option, our on-site Walgreens carries calling cards beginning at $20 each. Contact the front desk at (702) 731-8133 and a hospital volunteer will be happy to assist you in obtaining one.

**This information is provided to you as a resource. Sunrise Hospital and Sunrise Children’s Hospital does not support or endorse any outside entities.**

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