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Guest Services

You're More than a Patient...You're our Guest!

Welcome to Sunrise Hospital and Sunrise Children's Hospital, where above all else, we are committed to the care and improvement of human life. We believe that there is more to caring for our patients than just attending to your medical needs. While you are here you are not just our patient, you are also our guest.

The Guest Services Department is located in the main lobby of the hospital and is staffed by hospital volunteers. The hours of operation are Monday - Friday 8:00am - 5:00pm and there are limited, flexible hours on the weekends. Please call (702) 731-8133 and a hospital volunteer will be happy to assist you.

The following are some examples of the kind of services we can assist you with.


Sunrise Hospital Front Lobby
Monday - Friday: 9:00am - 8:00pm
Saturday: 9:00am - 5:00pm
Phone: (702) 836-3134

1180 E Flamingo Rd
Open 24 Hours
Phone: (702) 836-9199

CVS Pharmacy

490 Paradise Rd
Open 24 Hours
Phone: (702) 696-7126

2735 S Maryland Pkwy
Phone: (702) 732-0653

Our CARE Cart is an example of our commitment to making sure that your stay in our hospital is as comfortable as possible. We provide reading materials and puzzles to help pass the time, items to encourage quietness and rest, along with a variety of toiletries, all free of charge. Should you miss the cart, please contact the front desk at (702) 731-8133 and a hospital volunteer will be happy to help you.

An in-house Chaplain is available for spiritual care services by contacting the hospital operator. We have a Meditation Room located off the adult main lobby and is open 24 hours a day, 7 days a week.

Patients and guests in need of notary services such as medical or financial power of attorney can call:

Bee Right There Notary Service
Phone: (702) 716-7477

Notary About Town
Phone: (702) 321-4128

Please know the notary will verify with the nursing staff that the patient is capable to execute logical judgment and sign any legal paperwork on their behalf.

The following hotels offer discounted rates to our patients and their families. Be sure to mention that you are a loved one of a patient at Sunrise Hospital when making your reservation. Rates subject to change.

Hilton Grand Vacations

Phone: (877) 651-4482 (Opt 1)

Locations include:

  • Las Vegas Strip (North)
    650 Las Vegas Blvd
  • Convention Center
    455 Karen Ave
  • Elara (Las Vegas Strip South)
    80 East Harmon Las Vegas Blvd

Be sure to use special rate code K7/Client ID 3008380. For assistance with extended stays (10+) nights), please contact Shannon Weldon at (702) 946-9207 or

SpringHill Suites Marriott

Las Vegas Convention Center
2989 Paradise Rd
Phone: (702) 433-5880

$96 per night (blackout dates apply). Be sure to ask for the HCA Healthcare rate.

Embassy Suites

Convention Center
3600 Paradise Rd
Phone: (702) 947-7166

$84/$104. When booking online, please use Corporate Code: 560017406. When making your reservation please mention you are a guest of HCA Healthcare.

Fairfield Inn – Marriott

3850 Paradise Rd
Phone: (702) 791-0899

$54 per night. Free on demand shuttle to and from the hospital from 4:30am to midnight daily upon request.

Marriott Convention Center

325 Convention Center Dr
Phone: (702) 650-2000

Call for rates.

Residence Inn Convention Center

3225 Paradise Rd
Phone: (702) 796-9300

Call for rates.

Courtyard Convention Center

3275 Paradise Rd
Phone: (702) 791-3600

Call for rates.

LaQuinta Inn

Phone: (702) 796-9000

Locations include:

  • 3970 Paradise Rd
    $42 per night. 24 hour on demand shuttle to and from the hospital. To book online, use the code SUNHOMC.
  • Las Vegas Airport South
    6560 Surrey St
    $75 per night. Vist their website to learn more.
  • Las Vegas Tropicana
    4975 S Valley View Blvd (Valley View & Tropicana)
    $69 per night. Vist their website to learn more.

Extended Stay America

3045 S Maryland Pkwy
Phone: (702) 369-1414

Call for rates.

Rates are subject to change based on availability.

Take advantage of complementary valet services at the front, main entrance and the diagnostic building.

Hours of Operation

Main Entrance: Monday - Friday: 8:00am - 5:00pm
Diagnostic Center: Monday - Friday: 9:00am - 4:00pm

After hours, you can retrieve your keys at the Security Desk located in the Emergency Department or call (702) 731-8090.

Gift Shop

Flowers, books, toys, snacks, and much more can be found in our lovely gift shop, located in the lobby of the Children's Hospital.

Foral Kiosk

In addition to the gift shop, flowers may also be purchased at any time from our floral kiosk located in the main lobby of the hospital.


Feel free to contact Guest Services at (702) 731-8133 who can assist with providing gently used clothing free of charge from our "CARE Closet".

Nearby Clothing Retailers:
  • Boulevard Mall
    3528 S Maryland Pkwy
    Phone: (702) 735-8268
  • Target
    4001 S Maryland Pkwy
    Phone: (702) 732-2218

The Sunrise Café is located on the main floor of the adult hospital and serves hot entrées and to-go items. Café hours are seven days a week, 5:30am - midnight.

We also have a Coffee Cart which is located in the main lobby of hospital serving Starbucks gourmet coffees and various pastries. The cart is open Monday - Friday 6:30am - 7:30pm, Saturday 6:30am - noon and closed on Sunday.

Subway Sandwich Shop is conveniently located next to the school bus elevators and is open 24 hours a day, seven days a week. Call ahead to (702) 733-8020 and your order will be ready when you arrive.

Nearby Restaurants (Walking Distance)

  • Applebee's
    3340 S Maryland Pkwy
    Phone: (702) 737-4990
  • Denny's
    3081 S Maryland Pkwy
    Phone: (702) 734-1295
  • Boulevard Mall Food Court
    Located on the corner of Maryland Pkwy and Desert Inn
    Phone: (702) 631-4645

There are ATMs located in the Cafeteria, Children's Lobby and Emergency Room. Additionally, there are many nearby branches of Wells Fargo, Bank of America, and Chase, all within walking distance.

We can help make arrangements with providers for patients with special transportation needs such as wheelchair accessibility to return to their home areas after discharge. Contact your Case Manager should this service be needed.

Taxi cabs can be reached by picking up any house phone and dialing (702) 873-2000.


2540 S Maryland Pkwy
Phone: (702) 735-8928


1155 E Twain
Phone: (702) 696-0906

Our wireless service gives you fast reliable access to the Internet and email thanks to our easy connection process. To connect to HCA’s Wi-Fi wireless High-Speed Internet service, follow these simple steps:

  1. Start with your Wi-Fi enabled device turned off.
  2. Turn your device on and ensure that it is connected to the "Guest_Access" SSID / Network Name.
  3. Launch your web browser. You should see the "Guest_Access" Welcome Page. Select your connection option. If you do not see the "Guest _ Access" Welcome Page, you may need to configure the SSID or Network Name to "Guest_Access".

You are now connected and can launch your VPN, email or other Web software.

It is our goal to make your stay at Sunrise Hospital as comfortable as possible. If you or your caregiver left home with nothing more than the clothes on your back, and you find you are in need of personal items, or you have an electronics need, we can assist you in locating a retailer nearby. Please visit the volunteer located at the front main lobby for assistance.

From your room the hospital operators will be happy to connect you to a long distance operator so that you can place a collect call to a loved one. If that is not an option, our on-site Walgreens carries United States calling cards beginning at $20 each. Contact the front desk at (702) 731-8133 and a hospital volunteer will be happy to assist you in obtaining one.

This information is provided to you as a resource. Sunrise Hospital and Sunrise Children's Hospital does not support or endorse any outside entities.